About Us
Makita Direct are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.Our Contact details:
Makita Direct
C/O Fastfix
Unit 4
Circuit 32
Easton Road
Bristol
BS5 0DB
Phone: 0117 9551616
Fax: 0117 9551818
Email: sales@makitadirect.co.uk
VAT No. 567 5157 12
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.We accept Visa and Mastercard.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling
Orders over £100 are shipped carriage free. Orders under £100 will incur a £6.95 carriage charge.Delivery Schedule
We aim to deliver your order direct to you within 2 working days of you having placed your order.If for any reason a delay is expected with your order we will contact you and offer you to cancel your order and not have your card charged.
Back Orders
If you item is not in stock we will notify you immediately giving you the option to cancel your order and not have your card charged.If you are happy to wait for the product to come back in stock we will give you a delivery date and keep you informed should this change.
You will always retain the right at any time to cancel your order and have your card refunded.
Tax Charges
For all orders 20% vat is included in the price that you see.Credit Card Security
All transaction information passed between merchant sites and the Protx VSP Systems is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and any messages sent to your servers from Protx are signed using MD5 hashing to prevent tampering. You can be completely secure in the knowledge that nothing you pass to the Protx servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.Guarantee
All Makita tools come with a 12 month warranty backed by Makita in Milton Keynes.In the unlikely event that you have a problem with your purchase during the warranty period then simply return the complete tool, freight paid, to either an authorised Makita Service Agent or to Makita (UK) Ltd. If inspection shows the trouble is caused by defective workmanship or material Makita will repair without charge.
Please note that this guarantee does not apply where,
- Repairs have been made or attempted by others
- Repairs are required because of normal wear or tear
- The tool has been abused, misused or improperly maintained
- Alterations have been made to the tool
- This guarantee does not affect your statutory rights
Makita have a comprehensive range of approved repair agents throughout the UK meaning that wherever you live you won't be far from your nearest agent.
Reaching Us
If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0117 9551616 or fax us on 0117 9551818 or write to us at Makita Direct, C/O Fastfix, Unit 4, Circuit 32, Easton road, Bristol, BS5 0DB.Privacy Policy
Makita Direct do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
