What our customers say about us

"I would just like to say "what a fantastic service you provide!" I ordered my Makita drill kit on line yesterday and received it at 11.30am this morning. I received a text and email letting me know what time to expect delivery with a one hour time slot ...which was absolutely brilliant. I am thrilled with the quality of the drill and accessories which came to just under £100. I am an extremely satisfied customer and thought you deserved to know."

Mike Farrington (Teddington)

"We are incredibly impressed with the speed and efficiency of your service. The item was delivered exactly when predicted, even though we live literally almost at the ends of the earth, and though we haven't tried it out yet, it looks great, and was extremely good value. Thanks very much."

Deborah Rogers (Penzance)

"Thank you for your excellent service. Very happy with the speedy delivery and look forward to putting alot more business with you."

Tony Murphy (Manchester)

"I would just like to take a momment to say how very pleased I am with my purchase of a makita combi drill , the service with the text to let me know when it would arrive is a great idea I will 100% use you again ."

John Faulkner (Kent)

"The best price I could find on the internet and goods arrived next day, well packaged and as described, would not hesitate to recommend"

Maurice Burley (Swansea)

"Very impressed with the service, drill was ordered on Monday evening and delivered Weds morning"

Vernon Windell, (Leeds)

"As a professional boat builder from Bristol we have always found Makita tools to be the very best and we always used Makita Direct as our supplier, their product knowledge is second to none and they have an excellent showroom where you can try their products out. We relocated to a larger yard in Plymouth a couple of years ago but still use Makita Direct mainly because we have grown to trust them over the years and also because they know exactly what we expect from our power tools."

Dave Cockwell, (Plymouth)

"I ordered a Makita strimmer on Wednesday which arrived the very next day, my garden is now back in pristine condition, many thanks"

Mark Wynn, (Highbury, London)

"Excellent service, I was given advice as to which chainsaw best fitted my needs over the telephone, I then placed the order over the internet and received the goods next day"

Paul Sprackman (Maidstone)

"My jigsaw had broken and I needed a new one for the weekend, I placed my order over the telephone on thursday and a brand new jigsaw arrived at my door Friday morning, well done"

Richard Parsons (Leicester)

"Very knowledgeable staff, knew their products inside out and gave impartial advice, no hard pressure selling"

Paul Willis (Newcastle)

"Having decided to upgrade my Makita cordless I placed my order over the internet and received the goods 2 days later, thank you Makita Direct"

Mike Gould (Swindon)

"I purchased a Makita cordless drill from another company on the internet and both of the batteries went faulty, in desperation I contacted Makita Direct who collected the batteries and had them replaced with brand new ones within 5 days at no charge at all, I cannot express my appreciation enough."

Janet Stinchcombe (Cwmbran)

"I placed an order online with Makita Direct and almost immediately received a phone call advising me that there was a better tool available for less money and giving me the option to change my mind, Nick carefully explained the differences between the 2 models and I took his advice, I am very glad that I did because the machine is an absolute corker, many thanks indeed."

Lee Hackett, (West Midlands).

"Being an OAP I was a bit concerned about entering my credit card details on the internet but Charles assured me that the system that they use means that the details are not visible to anyone and I placed the order online. 2 days later my new planer arrived exactly as described and extremely well packaged. I Would not hesitate to use them again."

Mike Smardon, (Hartlepool)

"Nick, goods received this morning and in good order.
Many thanks for excellent service once again. Seasons Greetings & TTFN"

Fred Hodgson (Cambridge)

"Received order this morning, as described and well packaged, many thanks."

Raymond Hewertson (Cumbria)

"Excellent service all round, great price, next day delivery, item well packaged and well pleased."

Sev Dingpal (Tottenham)

"Thanks for a well packaged,promptly delivered and well priced product. I will happily use you again."

Julian Capel (Orpington)

"Thank you, excellent service"

Philip O'Reilly (Leicester)

"May I add that your service has been the best I have had in recent years and should be a benchmark for others to try and achieve."

Paul Ambler (Lincoln)