Holiday Deliveries

We will be closing for the Christmas holidays on Friday 23rd December through until Tuesday 2nd January 2012. All orders received during this period will be packed and shipped on Tuesday 2nd for delivery on Wednesday 3rd January.

We would like to thank all our customers for a fantastic 2011 and hope we have lived up to your expectations delivering quality tools at great prices with exceptional customer service.

From all at Makita Direct we would like to wish everyone a very Happy Christmas and a healthy New Year.

1 Hour Timed Delivery from Interlink Express

We don't want our customers waiting in all day for their parcels to turn up which is why we use Interlink Express "Predict" delivery service with a one hour delivery window for all our customers.

Once your order has left our warehouse you will be allocated a one hour delivery window for the next working day, you will receive an email and a text message (providing you have entered a mobile telephone number at the time of placing your order) advising you of your time slot. If this time is inconvenient you can change the delivery date by simply replying to your email or text message and selecting another day up to 3 working days ahead.

UK Overnight Delivery Service

We deliver to all UK mainland addresses on a standard next day delivery service, this is with the exception of some Scottish highlands where deliveries can be 2 - 3 days.

We aim to despatch all orders that we receive by 2 p.m. the same day so you should normally expect delivery the next working day, this is dependant on the amount of orders that we have received that day.

Orders placed on Saturday and Sunday will be despatched on Monday for delivery Tuesday.

All orders over £100 in value will be delivered free of charge, orders with a value of less than £100 will incur a small delivery charge of £6.95.

We will endeavour to have your order delivered direct to you within 2 working days of you placing your order.

If for any reason there is a delay with your order we will let you know immediately giving you the opportunity to cancel your order and not have your credit card charged.

When we have despatched your goods you will receive an email from us advising you that your goods have left our warehouse, within the subject line of your email will be a unique 14 digit number which refers to your order (similar to this CD31XY10000387). You can track the progress of your delivery with our carrier at this address www.interlinkexpress.com by entering the 14 digit number in the "track your parcel" box to the top left of the screen.

Interlink will require a signature on delivery of your order.

If no-one is available when they attempt delivery a card will be placed through your door advising you of your consignment number and contact details to make alternative arrangements.

European Deliveries

We now deliver to the majority of Europe with our partners Interlink Express, countries are banded into 5 seperate zones with a standard delivery charge and delivery times for each zone. Please select your country from the drop down box within the checkout process, the appropriate delivery charge will be added to the total of your invoice.

Delivery Zone 1

Delivery Zone 2

Delivery Zone 3

Delivery Zone 4

Delivery Zone 5

Customs Charges